Privacy Policy
Last updated: December 26, 2025
1. Important Information and Who We Are
Purpose of this Privacy Policy
This privacy policy provides information on how BountyCore ("we," "us," or "our") collects and processes your personal data through your use of bountycore.com (the "Website"), including any data you may provide when creating an account, signing up for our newsletter, utilizing our content and services, and receiving marketing information.
We do not direct our Website to minors, and we do not knowingly collect personal data from children under 16 or as defined by local legal requirements. If we learn that we have mistakenly or unintentionally collected personal data from a child without appropriate consent, we will delete it. If you believe we have collected information from or about a child in error, please contact us at support@bountycore.com.
It is important that you read this privacy policy alongside any other privacy notices or fair processing policies we may provide when collecting or processing personal data about you, ensuring you are fully aware of how and why we are using your data. This privacy policy supplements other notices and is not intended to override them.
Controller
BountyCore is the controller and responsible for your personal data in this privacy policy.
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions related to this privacy policy. If you have any inquiries, including requests to exercise your legal rights, please contact the DPO using the details below.
Contact Details
Email us at:
privacy@bountycore.comYou have the right to lodge a complaint at any time with a data protection supervisory authority if you believe we have violated your privacy rights. However, we would appreciate the opportunity to address your concerns before you file a complaint.
Changes to the Privacy Policy
We reserve the right to amend and modify this privacy policy's content. The updated policy will apply from the time we make it available to you. We regularly review our privacy policy. This version was last updated on December 26, 2025.
It is important that the personal data we hold about you is accurate and current. Please keep us informed of any changes to your personal data during your relationship with us.
Third-Party Links
This Website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. When you leave our Website, we encourage you to review the privacy policy of every website you visit.
2. The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. This does not include data where the identity has been removed (Anonymous Data).
We process personal data of website visitors only as necessary for providing a functional Website, our content, and services. The processing of personal data typically occurs after obtaining consent from website visitors.
We may collect, use, store, and transfer various types of personal data about you, categorized as follows:
Identity Data
Includes first name, last name, username, telephone numbers, country of residence, gender, driver's license, state ID, passport, permanent resident card, non-citizen travel document, visa, or similar identifier.
Contact Data
Includes address, email address, and telephone numbers.
Special Categories Data
Includes race or ethnicity, religious beliefs, sexual orientation, political opinions, health information, and biometric data.
Transaction Data
Includes details about the method of payment such as pay-out, cash-out, redemption method, or gift cards provided for participation on our Website.
Technical Data
Includes internet protocol (IP) address, login data, browser type and version, device ID, time zone setting and location, browser plug-in types and versions, operating system, and other technology on the devices you use to access this Website.
Profile Data
Includes your username and password, selfie picture, interests, preferences, feedback, and Research and Survey Responses Data.
Research and Survey Responses Data
Information to understand your experience and improve our Website, pseudonymized where possible.
Usage Data
Information about how you use our Website, products, and services, including what you view or click.
Marketing and Communications Data
Your preferences in receiving marketing from us and our third parties (such as Facebook, Google Analytics, and Microsoft Clarity).
We also collect, use, and share "Aggregated Data," which may include statistical or demographic data. This data does not reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific feature. However, if we combine Aggregated Data with your personal data such that it can identify you, we treat it as personal data and will use it in accordance with this privacy policy.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract with you, and you fail to provide that data when requested, we may not be able to fulfill our contractual obligations to you.
3. How Is Your Personal Data Collected?
We use different methods to collect data about you, including:
Direct Interactions
You may give us Identity Data and Contact Data by filling in forms or corresponding with us via post, email, or otherwise. This includes personal data you provide when you:
- Apply to receive or participate in our products or services
- Create an account on our Website
- Use our products and services
- Subscribe to our newsletters
- Request marketing information
- Request support services
- Complete surveys or offers
- Provide feedback or contact us
Automated Technologies or Interactions
As you interact with our Website, we automatically collect Technical Data about your devices and browsing actions through cookies and server logs. Our Cookie Policy describes how we and our partners use cookies and similar technologies for advertising.
Third Parties or Publicly Available Sources
We may receive personal data about you from various third parties (e.g., Google Analytics and Facebook).
4. How We Use Your Personal Data
Use of Personal Data
We will only use your personal data when the law permits us to. Most commonly, we will use your data in the following circumstances:
- To perform the contract we are about to enter into or have entered into with you
- Where it is necessary for our legitimate interests and your rights do not override those interests
- Where we need to comply with a legal obligation
Purposes for Using Your Personal Data
| Purpose/Activity | Type of Personal Data | Lawful Basis |
|---|---|---|
| To register you as a new customer or user | Identity Data, Contact Data | Performance of a contract |
| To enable participation in our rewards program | Identity Data, Contact Data, Profile Data, Technical Data, Special Categories Data | Performance of a contract, Legitimate interests |
| To manage our relationship with you | Identity Data, Contact Data, Profile Data, Marketing and Communications Data, Special Categories Data | Performance of a contract, Legal obligation, Legitimate interests |
| To improve our Website and services | Identity Data, Contact Data, Profile Data, Usage Data, Marketing and Communications Data, Technical Data | Performance of a contract, Legitimate interests |
| To administer and protect our business and this Website | Identity Data, Contact Data, Technical Data | Legitimate interests, Legal obligation |
| To deliver relevant content and advertisements | Identity Data, Contact Data, Profile Data, Usage Data, Marketing and Communications Data, Technical Data, Special Categories Data | Legitimate interests |
| To use data analytics for improvements | Technical Data, Usage Data, Special Categories Data | Legitimate interests |
| To make recommendations about goods or services | Identity Data, Contact Data, Technical Data, Usage Data, Profile Data, Marketing and Communications Data, Special Categories Data | Legitimate interests |
Marketing
We strive to provide you with choices regarding your personal data, particularly around marketing.
Promotional Offers from Us
We may use your personal data to form a view on what you may want or need, and to determine which products, services, and offers may be relevant for you.
Third-Party Marketing
We will seek your explicit consent before sharing your personal data with any third party for marketing purposes.
Opting Out
You can request that we or third parties stop sending you marketing messages at any time via your account on the Website.
Cookies
You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Website may become inaccessible or not function properly.
Change of Purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider it necessary for another reason compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis for doing so.
5. Disclosures of Your Personal Data
We work with third-party service providers to help us provide our services. We may share your personal data with the parties set out below for the purposes outlined in the "Purposes for which we will use your personal data" section.
Service providers acting as processors:
- Marketing and promotions to promote our Website and services
- Telecommunications technology to send you messages, including SMS messages
- Data hosting service providers
- Security service providers for investigating fraud and security incidents
- Analytics providers to understand how you use our Website and services
- Document repository service providers
- Customer support vendors
- Surveys to better understand users' needs so we can improve the Website or services
- Marketing analysis and statistics
- Professional advisers acting as processors, including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services
Linked Third Party Websites
When you use third-party services or websites that are linked through our services, the providers of those services or products may receive information about you that we, you, or others share with them. Please note that when you use third-party services that are not governed by this privacy policy, their own terms and privacy policies will govern your use of those services and products.
Sale of Business
We may sell, transfer, or merge parts of our business or our assets to third parties. Alternatively, we may seek to acquire other businesses or merge with them. If such changes occur in our business, the new owners may use your personal data in the same way as outlined in this privacy policy.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
6. International Transfers
We operate in many countries, and we (or our service providers) may move your data and process it outside the country where you live. We use third-party service providers to process and store your information in the United States, the EU, and other countries. When we transfer your personal data to our affiliates outside the EU, we make use of standard contractual clauses (which have been approved by the European Commission) to help ensure your information is afforded a high standard of protection and that your privacy rights can be vindicated.
If you wish to obtain further details regarding the contractual arrangements we enter into to protect your personal data when it is transferred outside the EU, you may do so by emailing us at privacy@bountycore.com. You can also access the standard contractual clauses approved by the European Commission at: Standard Contractual Clauses.
Please see our Privacy Policy for EU Residents if you want further information on the specific mechanisms we use when transferring your personal data out of the EU & UK.
7. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. Additionally, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
We have established procedures to deal with any suspected personal data breaches and will notify you and any applicable regulator of a breach where we are legally required to do so.
8. Data Retention
How long will you use my personal data for?
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, as well as the applicable legal, regulatory, tax, accounting, or other requirements.
In some circumstances, you can ask us to delete your data; see your legal rights below for further information.
In some cases, we will anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
9. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:
Request access to your personal data
Also known as a "data subject access request," this enables you to receive a copy of the personal data we hold about you.
Request correction of your personal data
This enables you to have any incomplete or inaccurate data we hold about you corrected.
Request erasure of your personal data
This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.
Object to processing of your personal data
Where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground.
Request restriction of processing your personal data
This enables you to ask us to suspend the processing of your personal data in certain scenarios.
Request transfer of your personal data
We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.
Right to withdraw consent
Where we are relying on consent to process your personal data, you have the right to withdraw your consent at any time.
How to Exercise Your Rights
To exercise the aforementioned data protection rights against us, please address your request, stating your first and last name, either by email to privacy@bountycore.com.
If you assert your rights against the controller, we will process your personal data in this context to respond to your request.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally, it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
10. Glossary
Lawful Basis
Legitimate Interest
Means the interest of our business in conducting and managing our operations to provide you with the best service/product and the most secure experience. We ensure we consider and balance any potential impact on you (both positive and negative) and your rights before processing your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to do so by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect to specific activities by contacting us.
Performance of a Contract
Means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a Legal Obligation
Means processing your personal data where it is necessary for compliance with a legal obligation.